ExifTool Forum

ExifTool => Install Problems => Topic started by: bs1925 on January 18, 2015, 10:58:42 AM

Title: Admin Rights
Post by: bs1925 on January 18, 2015, 10:58:42 AM
Hi,
I can run exiftool only with the option "Run as administrator" under W8.1 -
with my standard user (part of the Administrator group) there is no output generated (even in DOS mode - nothing).
any ideas?
best regards
Bernd
Title: Re: Admin Rights
Post by: Phil Harvey on January 18, 2015, 11:20:45 AM
Hi Bernd,

When ExifTool is run for the first time it must unpack some files into your temporary directory.  To do so, it needs write access to this directory.  Either the wrong privileges or some antivirus software may block this.  I think that the temporary directory is set by the TEMP environment variable (not 100% sure about this on Windows).

- Phil
Title: Re: Admin Rights
Post by: bs1925 on January 19, 2015, 10:42:08 AM
Hi Phil,

thx - it's very strange, the local TEMP/TMP path is modify-able etc.

using the same .exe (run from a vm machine) it works-

any ideas?
regards
Bernd
Title: Re: Admin Rights
Post by: Phil Harvey on January 19, 2015, 10:55:54 AM
Hi Bernd,

The only other thing I can think of is that some files were corrupted when it unpacked.  You could try deleting the temporary files and trying again.  You should notice a delay as exiftool unpacks itself again the next time you run it.  Then maybe try a simple "exiftool -ver" command to see what happens.

- Phil
Title: Re: Admin Rights
Post by: bs1925 on January 21, 2015, 07:54:05 AM
Hi Phil,

manually deleting the par* directory in temp (including two different exif versions) and recreating a new par* with admin user finally worked.

thx for your help
regards
Bernd