ExifTool Forum

ExifTool => Install Problems => Topic started by: Phil Harvey on October 30, 2015, 12:36:58 PM

Title: Norton Internet Security deletes ExifTool
Post by: Phil Harvey on October 30, 2015, 12:36:58 PM
Apparently Norton Internet Security may delete exiftool(-k).exe (version 10.04) when it is extracted from the Windows distribution zip file.

The reason is quoted as:

Reason:   Exiftool(-k).exe contained threat  WS.Reputational.1

Which means that no virus was detected, but that Symantec in their wisdom has decided to block applications from small developers.

Read here (https://web.archive.org/web/20140820031031/http://www.codeandweb.com/blog/2012/06/23/how-symantec-ruins-independent-developers) for an explanation.

Lovely. :(

- Phil

Edit: Fixed broken link
Title: Re: Norton Internet Security deletes ExifTool
Post by: restorephoto on July 02, 2016, 02:14:48 PM
Phil, didn't see your post until after I posted my own experience with this problem (https://exiftool.org/forum/index.php/topic,7345.0.html). Your link took me to a site that didn't seem to have info on the problem.

Can you confirm that all I need to do is proceed with the install of the 10.21 update and ignore Norton's protests?

Thanks..........
Title: Re: Norton Internet Security deletes ExifTool
Post by: Phil Harvey on July 02, 2016, 04:16:21 PM
I've fixed the dead link.  Yes, just ignore Norton's warnings.  They discriminate against small software distributors like me.

- Phil
Title: Re: Norton Internet Security deletes ExifTool
Post by: restorephoto on July 03, 2016, 08:09:27 PM
Thanks, Phil. I'll ignore Norton's warning. I appreciate the help.
Title: Re: Norton Internet Security deletes ExifTool
Post by: bobscola on October 02, 2016, 06:16:48 PM
My exe starts Exiftool in another process & captures the stdout & consumes it.
I've never had issues on Windows 7 with other AV programs.

New box, Windows 10 with Norton AV.
NO matter how much I would play with setting NAV exclusions, starting Exiftool would lock up my box where I have to go to the power button.
I finally tossed NAV and installed McAfee. 
Now I'm back to having no issues.
I need Exiftool  a lot more than Norton.