ExifTool Forum

ExifTool => Install Problems => Topic started by: ivolino on May 03, 2016, 02:57:16 AM

Title: Install problem on Mac 10.11.4
Post by: ivolino on May 03, 2016, 02:57:16 AM
Install problem on Mac 10.11.4.

I installed ExifTool-10.15.dmg and then the apk file. I type exiftool in Terminal window but nothing happens.

Do I have to copy the image into the same folder? Please simple instructions.
Title: Re: Install problem on Mac 10.11.4
Post by: Phil Harvey on May 03, 2016, 07:15:31 AM
Nothing happens?  Or do you get a "Command not found" error?

If the latter, try opening another Terminal window and trying again (exiftool may not be found if you installed while the Terminal window was open).

If this doesn't work, tell me the output of this command:  printenv PATH

- Phil
Title: Re: Install problem on Mac 10.11.4
Post by: ivolino on May 03, 2016, 04:27:59 PM
Nothing happens. I get this message for printenv PATH:

/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin
Title: Re: Install problem on Mac 10.11.4
Post by: Phil Harvey on May 04, 2016, 07:30:29 AM
I don't understand how simply nothing can happen.  You type "exiftool" in a Terminal window and press RETURN and nothing happens?

Your PATH contains the directory that ExifTool should be installed into (/usr/local/bin).  Maybe try installing ExifTool again.  Are you sure you ran the .pkg installer after opening the disk image?

What is the output of this command?:  ls -l /usr/local/bin/exiftool /usr/local/bin/lib

- Phil
Title: Re: Install problem on Mac 10.11.4
Post by: ivolino on May 04, 2016, 10:13:03 AM
After reboot of my Mac a lot happens in the terminal window but what do I have to do to read the metadata of a jgeg?
Title: Re: Install problem on Mac 10.11.4
Post by: Phil Harvey on May 04, 2016, 10:14:57 AM
I think you're looking at the Console.  The Terminal window is accessed by launching /Applications/Utilities/Terminal.app

To view metadata, type "exiftool" in this window, then a SPACE, then drag and drop an image file onto the Terminal window, then press RETURN in the Terminal window.

- Phil
Title: Re: Install problem on Mac 10.11.4
Post by: ivolino on May 07, 2016, 02:49:32 AM
Again nothing happens when I type exiftool in terminal window. . Is it a problem when the Computer was in sleep mode?
Title: Re: Install problem on Mac 10.11.4
Post by: Hayo Baan on May 07, 2016, 07:29:42 AM
Can you post a screenshot of the terminal application you used? Looks like you are not doing the right things, but it's kinda hard to tell without seeing what you're doing...
Title: Re: Install problem on Mac 10.11.4
Post by: ivolino on May 08, 2016, 04:24:20 AM
Thats what happens
Title: Re: Install problem on Mac 10.11.4
Post by: Hayo Baan on May 08, 2016, 02:02:17 PM
Hmm, that is odd. Without any parameters, exiftool should show its usage, not wait (which is what it looks like it does for you).

You mentioned you also installed an apk file, what is that? Where did you get that?

Can you also show us the output of the following three commands:
perl -v
which exiftool
ls -l /usr/local/bin/exiftool
Title: Re: Install problem on Mac 10.11.4
Post by: Phil Harvey on May 08, 2016, 08:18:18 PM
If you type exiftool with no parameters, it should show its help documentation.  The formatting of the help documentation may take up to 10 seconds or so if your system is slow.  Alternatively, I suppose it is possible that El Capitan is blocking exiftool from running somehow because it is an application downloaded from the internet.  But I thought you would get a warning dialog in this case.  In your security settings, try allowing apps downloaded from anywhere.

- Phil
Title: Re: Install problem on Mac 10.11.4
Post by: ivolino on May 09, 2016, 02:08:28 AM
perl -v

This is perl 5, version 18, subversion 2 (v5.18.2) built for darwin-thread-multi-2level
(with 2 registered patches, see perl -V for more detail)

Copyright 1987-2013, Larry Wall

Perl may be copied only under the terms of either the Artistic License or the
GNU General Public License, which may be found in the Perl 5 source kit.

Complete documentation for Perl, including FAQ lists, should be found on
this system using "man perl" or "perldoc perl".  If you have access to the
Internet, point your browser at http://www.perl.org/, the Perl Home Page.


which exiftool
/usr/local/bin/exiftool


ls -l /usr/local/bin/exiftool
-rwxr-xr-x  1 ivonoerenberg  wheel  262072 Apr 19 13:46 /usr/local/bin/exiftool

Title: Re: Install problem on Mac 10.11.4
Post by: ivolino on May 09, 2016, 02:11:17 AM
Even if I set it to always, nothing happens.
Title: Re: Install problem on Mac 10.11.4
Post by: Phil Harvey on May 09, 2016, 09:28:09 AM
This is very curious.  Can you run Perl from the command line?:

perl -e 'print "test\n"'

If so, try downloading the full ExifTool distribution, unpacking it, and running ExifTool directly from there:

~/Desktop/Image-ExifTool-10.15/exiftool

- Phil
Title: Re: Install problem on Mac 10.11.4
Post by: ivolino on May 09, 2016, 11:10:50 AM
No nothing happens
Title: Re: Install problem on Mac 10.11.4
Post by: Phil Harvey on May 10, 2016, 02:59:34 AM
Running perl worked.  It printed "test" as it was supposed to do.  Try running exiftool using perl as I suggested -- this should work too.

- Phil
Title: Re: Install problem on Mac 10.11.4
Post by: Alan Clifford on May 10, 2016, 08:50:06 AM
What's that reference to grotty in the first screen shot? 


Title: Re: Install problem on Mac 10.11.4
Post by: Phil Harvey on May 10, 2016, 11:07:29 AM
Quote from: Alan Clifford on May 10, 2016, 08:50:06 AM
What's that reference to grotty in the first screen shot?

Good catch.  That's some sort of text formatter.

So it is probably just the help text that isn't displayed.  ExifTool could be working just fine.

Try running this command:  exiftool -ver

If that works, then ExifTool will likely work just fine -- you just won't be able to display the built-in help.

- Phil
Title: Re: Install problem on Mac 10.11.4
Post by: Alan Clifford on May 10, 2016, 11:50:08 AM
My terminal is showing "bash" on the bar at the top.  When I run exiftool, this momentarily changes to "perl5.18", then "grotty", then "less".