exiftool reports *resolution as 1 windows shows 96dpi

[jbills2233]

I am using exiftool 10.95 on windows 10 pro

exiftool gives *resolution as 1, this is the first time I have seen in several years of exiftool usage.

Windows file properties of the same file gives 96 dpi for both - which seems more likely to be correct

I've attached screen shots of the both the exiftool and windows output

Is this normal?  Which is correct?

Can I change the exiftool *resolutions to 96?  Will adversely affect the image/file?

Thanks in advance.

[jbills2233]

I tested with the latest release 11.87 with the same result

[StarGeek]

See FAQ #3.  There may be multiple x/y resolution tags.  Probably one in the JFIF group and one in the EXIF group. By default, exiftool only shows one of them.

[jbills2233]

Many thanks, that must have been it.  The reason it was of concern is that I export and use the data in a report, it was rather obvious that something was amiss.

I solved it two ways:
- I changed the *resolution to the value shown in windows details
- I opened the file using Paint (old tech I know) and saved it as another name

In both cases exiftool then reported the resolutions as being 96.