installation problems on network drive with resourcespace

[pewang]

Hey all,
I'm trying to configure the resourcespace assets management system on a Synology network drive (DS413) to use exiftool as recommended in installation instructions. (http://wiki.resourcespace.org/index.php/Metadata_Read/Write_Mapping)
(Synology uses DSM 4.2 a linux-based proprietary os)
I'm not a pro when it comes to CLI and custom installations, but i've managed to use ipkg to install other addons to resourcespace (imagemagick, ghostscripts, ffmpeg, etc.). When i download the exiftool source package, unpack, and try to run
perl Makefile.PL
i get the following error:
perl: relocation error: /opt/lib/libnsl.so.1: symbol __deregister_frame_info, version GLIBC_2.0 not defined in file libc.so.6 with link time reference
now i understand this might be a perl problem having nothing to do with exiftool, but i thought i'd give it a try...
thanks for any help

[pewang]

when i try to point resourcespace to the exiftool directory i get:

Unexpected output when executing '/opt/bin/exiftool/exiftool' -ver command. Output was ''.

[Phil Harvey]

You don't need to make exiftool to run it, as you seem to have tried.  Was the exiftool "lib" directory also in /opt/bin/exiftool/?  If so, then it should work.  Try typing "/opt/bin/exiftool/exiftool" from the command line and you might get more information.

- Phil

[pewang]

hey, thanks for the reply,
Yes i did make sure the "lib"directory is also present...
when i type /opt/bin/exiftool/exiftool   i get
-ash: /opt/bin/exiftool/exiftool: not found
if i cd to /opt/bin/exiftool/ and type exiftool there, i get
-ash: exiftool: Permission denied
even though permissions seem fine...
-rwxrwxrwx    1 admin    users       234321 Apr  2 11:23 exiftool
I even tried renaming the exiftool file to exiftool.pl as suggested in a forum post i came upon, still same answer
-ash: exiftool.pl: not found

[Phil Harvey]

I think we're missing something obvious here.

when i type /opt/bin/exiftool/exiftool   i get
-ash: /opt/bin/exiftool/exiftool: not found

What is the output of "ls -l /opt/bin/exiftool/exiftool" ?

Also, what happens if you type "perl /opt/bin/exiftool/exiftool" ?

if i cd to /opt/bin/exiftool/ and type exiftool there, i get
-ash: exiftool: Permission denied

On my system, "." is not part of the path.  So if I "cd" to the exiftool directory, I need to type "./exiftool".

even though permissions seem fine...
-rwxrwxrwx    1 admin    users       234321 Apr  2 11:23 exiftool

What directory were you in here, and what was your "ls" command?

- Phil

[pewang]

Thanks again for taking the time,

What is the output of "ls -l /opt/bin/exiftool/exiftool" ?

-rwxrwxrwx      1 admin   users     234321  Apr  2  11:23  /opt/bin/exiftool/exiftool

Also, what happens if you type "perl /opt/bin/exiftool/exiftool" ?

perl: relocation error: /opt/lib/libnsl.so.1: symbol __deregister_frame_info, version GLIBC_2.0 not defined in file libc.so.6 with link time reference

On my system, "." is not part of the path.  So if I "cd" to the exiftool directory, I need to type "./exiftool".

If i cd to /opt/bin/exiftool then type ./exiftool  i get

-ash: ./exiftool: not found

i'm using puTTy ssh, logged in as root.

Quote

    even though permissions seem fine...
    -rwxrwxrwx    1 admin    users       234321 Apr  2 11:23 exiftool


What directory were you in here, and what was your "ls" command?

i was in /opt/bin/exifool

the ls command returns

Changes              Makefile.PL             config_files               html                      t
MANIFEST           README                  exiftool                    lib
META.yml             arg_files                  fmt_files                 perl-Image-ExifTool.spec

[Phil Harvey]

OK, thanks.

It looks like you are doing everything correctly on the ExifTool side.  The problem is with your Perl installation.  Unfortunately I can't help until you can get the "perl" command to work.

If you can do this, then the only remaining problem is the Perl directory.  If it isn't in /usr/bin/perl, then you should probably change the first line of the exiftool script:

Code Select Expand

#!/usr/bin/perl -w

to point to the correct location.

- Phil

[pewang]

thanks so much,
i'll work on my perl installation,
appreciate the help