This app can't run on your PC

[lfcnutter]

I'm using exiftool 12.59 on windows 10 pro version 22h2
after several years running exiftool I now suddenly have an error when trying to use the cmd interface
If I run cmd Exiftool -ver
I get a popup stating:-
 "this app can't run on your PC. to find a version for your PC check with the software vendor"
once the popup is closed I get access denied message.
If I run cmd as administrator I get the expected 12.59
Following on from this and still running as administrator any command I enter gets "Error: file not found"
for example
C:\WINDOWS\system32>exiftool -exif:all -iptc:all -xmp:all -file:all "Z:\OurPhotosSlideshowsSoundTracks\Photos\Visits" -r
Error: File not found - Z:/OurPhotosSlideshowsSoundTracks/Photos/Visits
The file path is correct and command is one I have used for several years.
any help on this much appreciated
regards
Dave

[StarGeek]

Try setting an exception/exclusion  for exiftool in any antivirus program you are running.

For Windows Defender, see this page.

I'm currently running Windows pro as well and don't have a problem running exiftool with Defender and don't have an exception set for it.

[lfcnutter]

Hi Stargeek,
thanks for your quick reply.
This seems to have sorted my problem OK.
Not sure why my PC would suddenly need exclusions added to my anti-virus software when there have been no updates or reboot.
Please close as resolved
regards
Dave