ExifTool failed with error: Error: Can't create TIFF files from scratch

[sksahu1206]

exiftool version: 12.29
While perform below command with above exiftool version it is throwing below exception with DNG file.

COMMAND: exiftool.exe -m -IPTC:Keywords=test -o C:\devtools\52\output\test_out.dng C:\devtools\52\test_in.dng

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2025-01-20 17:28:46.839  WARN 18856 --- [       Thread-2] c.o.d.image.exiftool.ExifToolRunnable    : Running ExifTool process exited with code: 1
2025-01-20 17:28:46.839+0530 [] [Thread-2] WARN  com.image.exiftool.ExifToolRunnable - parseResult: Running ExifTool process exited with code: 1
2025-01-20 17:28:46.839 ERROR 18856 --- [       Thread-2] c.o.d.image.exiftool.ExifToolRunnable    : ExifTool failed with error:
Error: Can't create TIFF files from scratch
2025-01-20 17:28:46.839+0530 [] [Thread-2] ERROR com.image.exiftool.ExifToolRunnable - parseResult: ExifTool failed with error:
Error: Can't create TIFF files from scratch
2025-01-20 17:28:46.840 ERROR 18856 --- [pool-3-thread-1] c.o.d.i.service.ImageProcessingService   : Unable to edit properties using ExifTool: jobId: 1 Source File: C:\devtools\52\test_in.dng
2025-01-20 17:28:46.840+0530 [] [pool-3-thread-1] ERROR com.image.service.ImageProcessingService - runEditPropertiesJob: Unable to edit properties using ExifTool: jobId: 1 Source File: C:\devtools\52\test_in.dng
2025-01-20 17:28:46.853 ERROR 18856 --- [pool-3-thread-1] c.o.d.image.processor.DMTSImageClient    : Service Exception: Job failed.
Error: Can't create TIFF files from scratch
2025-01-20 17:28:46.853+0530 [] [pool-3-thread-1] ERROR com.image.processor.DMTSImageClient - requestTransformation: Service Exception: Job failed.
Error: Can't create TIFF files from scratch
2025-01-20 17:28:46.853 ERROR 18856 --- [pool-3-thread-1] c.o.d.i.s.ImageTransformationListener    : Exception processing transformation d2c4762c-a7ab-4b34-bdb8-f9965db8c6a0: Job failed.
Error: Can't create TIFF files from scratch

But the above command execution is successful with exiftool version 13.03.
May I know is there any fix has been done in 13+ versions to address this issue. Also is there any workaround for backward compatibility?

Thanks,
Sunil

[Phil Harvey]

Hi Sunil,

I have tried this command with 12.29 and it works for me.  I suspect the command is different from what you state.  Even if the source dng isn't actually a dng file, you will get this warning instead of the one you are seeing:

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Error: Can't create TIFF files from other types
Try your command from the command line, and if it persists then maybe there is something specific about the dng file that is doing something funny.  In this case, send me the dng so I can try to reproduce this error (philharvey66 at gmail.com)

- Phil

[StarGeek]

May I know is there any fix has been done in 13+ versions to address this issue. Also is there any workaround for backward compatibility?

You mean 74 versions. See the version history page and ancient history page for full details


Also, version 12.29, July 9, 2021 is over 3½ years old.